Telesales Representative

Their role is often part of a broader sales or customer service team and can involve reaching out to potential customers (outbound sales) or handling incoming inquiries (inbound sales).

Responsibilities:

• Making calls to potential or existing customers.
• Explaining products or services, highlighting features and benefits.
• Handling objections and negotiating to close sales.
• Recording customer information and maintaining a CRM database.
• Following up on leads or previous conversations.
• Meeting sales targets and KPIs.
• Providing excellent customer service to encourage repeat business.

Requirements:

• A graduate degree is mandatory 
• Excellent verbal communication in Urdu
• Strong persuasion and negotiation abilities
• Active listening
• Customer-focused mindset
• Basic computer and CRM knowledge
• Resilience and the ability to handle rejection

Compensation:

• Competitive base salary plus performance-based incentives/commissions.